Smart Loans UK

FAQs

To operate this service we receive commissions from the provider we refer you to. We are a broker not a lender. We use a unique process to match our customers requirements to our lenders which is based on many of the features of the application details, applicant preferences, and the lenders product but does not include the commission paid by the lender to us. We do not charge our customers a fee for this service. No one from Smart Loans UK or any financial partner relations; including lenders; will ever contact you and request you to send money to them or buy products from them in advance of receiving your loan. To learn more about dealing with cold-calls, refer back to our fraud protection guidance.

Your payment will be taken in full usually via direct debit on your next payday.

Short term loans are normally taken over a maximum term of 30 days so the APR is not the best way to see how competitive our rates are. Our lenders prefer to focus on the amount you pay back in total rather than on APR. We are confident that we offer the most competitive rates in the market for this service.

Instalment loan APRs are lower due to the fact that the loan repayments are spread over a longer period of time.

Yes, when you submit your short term loan application you consent for our lenders to run a credit check to see if you are eligible.

Yes, you can still apply with a bad credit history. Most of our lenders will consider applicants with a less than perfect credit history.

If for any reason you choose to cancel your loan please refer to the loan agreement sent to you by your lender, cooling off periods and lender cancellation policies may vary.

Loans are paid directly into the bank account you provide.

If you are receiving email and text messages from our company it is because when you filled out the online application, the marketing permission box was checked when you applied for a short term loan with Smart Loans UK.

If you wish to stop receiving news of our latest offers and deals please click on the unsubscribe link in one of our emails or reply STOP to one of our text messages.

Fees are charged by some of these entities to cover the cost of call-centre operations and membership system infrastucture required to source alternate loan options for you.

If you decide to pay the fee, all our partners will take your payment details via their website using SSL secured technologies. No one will ever contact you and ask you to purchase products in advance to prove your ability to pay. If this happens you may be a victim of fraud.

No, we do not charge you a fee for using our loan matching service. However, if we are unable to find a loan for you we may be able to match you with an alternate broker who may charge you a fee for accessing their extended panel of lenders.

There will be no obligation to pay the fee, you will have the right to decline the fee and select a no fee option. We only work with brokers who offer a free trial period and full refunds when the service does not meet expectations.

Fees are charged by some of these entities to cover the cost of call-centre operations and membership system infrastucture required to source alternate loan options for you.

If you decide to pay the fee, all our partners will take your payment details via their website using SSL-secured technologies. No one will ever contact you and ask you to purchase products in advance to prove your ability to pay.

If you think you are going to have a problem with your repayments We would advise you to contact your lender as soon as possible, The sooner they know there’s a problem, the sooner they can start to help. they will usually advise and help you with your situation, they will do everthying they can to make things easier so donot hesitate to contact your lender, you will probably be surprised how understanding they are. if you need help locating any phone numbers please contact us and we will be happy to help.

Alternatively, if you’re worried about things and want more information about how to manage your money, there are a number of free and independent organisations which can help.

  • www.stepchange.org Is a free advice on debt problems and finding the best solution for you.
  • www.moneyadviceservice.org.uk offers a free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available.
  • www.nationaldebtline.org is a free, confidential debt advice service that is run by the Money Advice Trust.

If you are thinking of consolidating existing borrowing you should be aware that it may involve repaying a higher rate of interest, extending the terms of the debt and increasing the total amount you repay.

Start your short term loan application

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Warning: Late repayments can cause you serious money problems. For help, go to moneyadviceservice.org.uk

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